Contact Information:
Mail
Victoria McCormick
PO Box 6448
Kamuela, HI 96743
Phone
(808) 885-3567
Please call between 8am - 5pm Hawaiian time.
Fax
(808) 885-5550
Email
For questions relating to orders:
sales@victoriamccormick.com
For questions or information on a print or product:
info@victoriamccormick.com
To email Victoria directly:
victoria@victoriamccormick.com
For problems with this web site:
webmaster@victoriamccormick.com
Shopping Cart Overview:
When you first enter the shop, you are assigned a shopping cart that holds
your purchases. Whenever you see an item that you want to purchase, you can
add it to your cart by entering the number of items to add and clicking on
the "Add To Cart" button for that item. You will then see the contents
of your shopping cart, including the item(s) that you just added.
At any time, you can view or change the contents of your cart by clicking
on the "View Cart" link at the top of the page. You can remove items
from your cart by simply setting the quantity to 0 and updating your cart or
by clicking the remove icon identified by the trash can.
When you have finished collecting items, you can click on the "Checkout" button
located in the "View Cart" area, assuming that you are logged in.
You will be given the chance to verify your purchase before proceeding to checkout.
If you are not logged in you will need to either create an account, or login
in order to use the shopping cart.
Shipping Information
Internet Special: If your order totals $100.00 or more
from this site, you will get free shipping to anywhere in the United
States! This special is good on all orders placed over the
secure on-line ordering and on fax and mail orders if you mention that you heard
this on our site!
We usually ship via Priority Mail but occasionally ship UPS Ground depending on the rates. Your order will be filled within five business days. We will Email you on the status of your order - when it is received and when it is shipped. This way you will know exactly when to expect it. If there is an unexpected delay to any part of your order, we will inform you by Email.
We are currently only set up to ship to The United States and Canada. If you are in another region, feel free to contact us and we'll see if we can make arrangements.
We are trying to add new countries to our list but due to the complexities of foreign shipping rates, we will have to add the actual cost when the order is placed or shipped. Also our cart does not have all the county’s regional areas built in so make sure that you give us your complete shipping information we will need. You can use the comments area to add need information. We will contact you if we need something more.
If you need to change or cancel your order, please do so by Emailing us as early as you can.
14 Day Money-Back-Guarantee Return Policy
We think these are the highest quality photographs available. If you are not
satisfied with your art print when you receive your order, simply return it,
postage paid and insured, in its original condition and we would be glad to
refund you the purchase price. Please include a copy of your invoice and an
explanation of why you are not satisfied.
If there is a defect in the material, or workmanship of your art print, we will
repair or replace it at no cost. Please include a copy of your invoice and an
explanation of what is wrong with your print.
Returns can be sent to :
Victoria McCormick - Returns
PO Box 6448
Kamuela, HI 96743
Newsletter
Newsletter - We keep a mailing list that we use to inform you of the latest
information on Victoria’s work. New releases, upcoming events, what to expect
in the future... all the up-to-date news. If you would like to be added to
the
mailing list, please create a user account and select the "Newsletter" check
box in the personal information area.
Newsletter removal - You can be removed from the mailing list at anytime
by simply contacting us at the above address or emailing us at: help@victoriamccormick.com or
updating your personal account information to stop receiving our Newsletter.
Privacy Policy
All information collected from this site is used solely by Victoria McCormick
Photography Prints to fulfill the intended purpose. Order information is used
solely to complete your order (We may ask you once if you would like to be
added to our mailing list). Mailing list information is only used for our
Newsletter.
We do not share, rent, sell or provide any customer information with anybody.
All information is kept private and stored in a secure environment.
Visit Our Friends
Planning to visit Hawaii and looking for a place to stay? Consider staying with our friends at
Aloha Vacation Cottages on the South Kohala Coast of the Big Island.